Refund Policy
💰 Refund Policy – Avnzors
At Avnzors, we are committed to providing a transparent and hassle-free refund process. Once your return has been received and approved, we will issue your refund promptly.
💳 Refund Eligibility
To qualify for a refund:
- Your return must be approved after inspection
- The item must meet all conditions outlined in our Return Policy
🔄 Refund Process
After your return is approved:
- A refund will be issued to your original payment method
- You will receive a confirmation once the refund has been processed
Please note:
- Refund processing time: 3–5 business days
- Bank processing time: up to 10 business days
The total time may vary depending on your payment provider.
❌ Non-Refundable Situations
Refunds will not be issued in the following cases:
- Items that have been used, worn, or damaged by the customer
- Returns missing original packaging, tags, or accessories
- Items returned after the 30-day return period
- Non-returnable items such as custom or personalized products
📦 Late or Missing Refunds
If you have not received your refund within the expected timeframe:
- Check your bank account again
- Contact your credit card provider (it may take additional time)
- Contact your bank for processing updates
If you still need assistance, please contact us:
📦 Lost or Stolen Packages
We are not responsible for packages that are marked as delivered by the shipping carrier.
If you believe your package has been lost or stolen:
- Contact us immediately at support@avnzors.com
- We will assist you in filing a claim with the shipping provider
🤝 Customer Support
Your satisfaction is important to us. If you have any questions regarding returns or refunds, our support team is always ready to help.
Business Email: support@avnzors.com
Business Address: Preußenstraße 14, 26388 Wilhelmshaven, Germany
💬 Final Statement
By placing an order with Avnzors, you agree to the terms outlined in this Return & Refund Policy.
Thank you for shopping with us — we appreciate your trust and support.